Customer Care Center
Get help from certified experts in our Customer Care Center now!Get Help
Xerox Knowledge Base
View our database of Xerox product solutions including how-to’s and resolving issues.Xerox Help
Our award-winning service department is the most talented and knowledgeable force in the Washington marketplace, boasting technicians who are masters of document management, copier, and printer technologies.
Our technical staff:
The high standards we set for our technical service representatives allow us to provide the prompt, knowledgeable service our customers rely on. Technicians are dispatched one call at a time, enabling us to re-route them in emergency situations. When you need emergency service, we’ll have a technician on-site in two to four hours or less, you have our word on it.
QBSI-Xerox also offers product training to customers to ensure that they are completely comfortable operating the equipment and optimize the utilization of technology available at their fingertips. QBSI-Xerox has built a reputation on the belief that personal (one:one) service is the way to help businesses reach peak efficiency, productivity and to ensure overall satisfaction. Just wait till you see what we can do for your business!